When reporting a failing system or other occurrences please contact your local conservation authority. You will need to provide the following information upon calling our office for the property in question:

• Name of Property Owner
• Civic Address (Ex. 3889 Rideau Valley Dr.)
• Municipality
• Complaint (e.g., I can see sewage pooling on my neighbors’ septic bed)
• Are you a neighbour, councillor, or installer? From the Health Unit, By-Law Office or Building Inspector?

Please note all reports are kept confidential

If you would like to receive a response from us ensure you leave contact information otherwise we will treat this as an anonymous report.