When reporting a failing system or other occurrences please contact your local conservation authority. You will need to provide the following information upon calling our office for the property in question:
- Name of Property Owner
- Civic Address (Ex. 3889 Rideau Valley Dr.)
- Complaint (e.g., I can see sewage pooling on my neighbors’ septic bed)
- Are you a neighbour, councillor, or installer? From the Health Unit, By-Law Office or Building Inspector?
Please note all reports are kept confidential
If you would like to receive a response from us ensure you leave contact information otherwise we will treat this as an anonymous report.