The RVCA is committed to offering barrier-free service for its clients.
 
The RVCA’s Accessibility Standards for Customer Service Policy supports the requirements set out in Regulation 429/07 — the Accessibility for Ontarians with Disabilities Act.

Our Policy
Click here to view the RVCA’s Accessibility Standards for Customer Service Policy.

Feedback on Our Accessibility Customer Service
We value your feedback on the RVCA’s customer service. Click here to fill out our online form to provide your comments.

Request for RVCA Documents in an Accessible Format
We will do our best to provide documents in various formats upon request. Click here to fill out our online request form or contact us at 613-692-3571 // 1-800-267-3504.

 

Increasing Text Size
To increase the text size on our web pages, you can change the settings in your web browser. Just follow the instructions below based on the browser you are using or see your browser's "help" for details.

Internet Explorer
Select "View" in the menu bar
Select "Text Size"
Select "Larger" or "Largest"

Google Chrome
Select "Preferences" then choose "Under the Hood"
Select "Web Content" and change "font size" to "large" or "very large"
— If this doesn't work you can select "page zoom" and increase to the percentage that works best

Safari
Select "Safari" menu and select "Preferences"
Select “Advanced” tab
Next to “Universal Access” select “Never use font sizes smaller than” and specify the minimum font size you want to use in Safari

Mozilla Firefox
Select "View" in the menu bar.
Select "Text Size"
Select "Increase"
To increase the text size further, continue selecting "Increase"

Opera
Select "View" in the menu bar
Select "Zoom"
From the menu, select the size with which you would like to view the Web site
To increase the text size further, increase the percentage

Netscape
Select "View" in the menu bar
Select "Text Size"
From the menu, select the size with which you would like to view the Web site